Name

Fu Yen Hou, Cody

中文姓名

傅源浩, 赢剑

Date of Birth

25th, July 1981

Based

Kuala Lumpur, Malaysia

Age

40 years old

Race

Asian, Chinese

Website

https://www.dojadi.com

Mobile No.

+6016-604 9670

Email

cordyfu@gmail.com

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Name

Fu Yen Hou, Cody

中文姓名

傅源浩, 赢剑

Date of Birth

25th, July 1981

Based

Kuala Lumpur, Malaysia

Age

40 years old

Race

Asian, Chinese

Website

https://www.dojadi.com

Mobile No.

+6016-604 9670

Email

cordyfu@gmail.com

Name

Fu Yen Hou, Cody

中文姓名

傅源浩, 赢剑

Date of Birth

25th, July 1981

Based

Kuala Lumpur, Malaysia

Age

40 years old

Race

Asian, Chinese

Website

https://www.dojadi.com

Mobile No.

+6016-604 9670

Email

cordyfu@gmail.com

LANGUAGES

MANDARIN

SPeaking
80%
Writing
70%

ENGLISH

SPeaking
80%
Writing
70%

B.MALAYSIA

SPeaking
60%
Writing
50%

appendix

Fluent Rating

100% - 80%

proficient Rating

79% - 60%

Basic Rating

Below 59%

MY SKILLS SUMMARY

bbAsset 1@2x
  • Adapt to constantly changing environments and priorities

  • Meet deadlines and coordinate multiple projects with ease

  • Identity and attend to all details.

  • Valid Secret Level Security Clearance

  • Fluent in Mandarin and English.

  • Conscientious & skilled at taking the initiative.

  • Highly effective working independently  as member of a team.

  • Communicate effectively at all levels.

  • Ensure world class customer or client service

  • Organize and manage schedules effectively.

  • Discreet. trustworthy and professional.

WEb DEVELOPMENT

  • Domain and Hosting Setup & Transfers

  • Static Website and Blog Setup

  • Landing Page and Opt-In Page Creation

  • eCommerce Website Setup

  • Website Development Using  WordPress with Elementor

  • Custom Website Development

  • Web Apps

  • Membership Site Development

  • Website Maintenance and Debugging

  • Website Transfers

  • Server Setup and Maintenance

APPENDIX

Expert Level

100% - 80%

Advance Level

79% - 60%

Basic Level

Below 59%

PRODUCE

hOSTING MANAGEMENT
90%

SOFTWARE

Canva
60%
Paint.net
90%
Video Scribe
70%
WORDPRESS
90%
Adobe Illustrator
70%

CUSTOMER SERVICE

  • Clear Phone, Email and Live Chat Communication

  • Situation Evaluation and Attentiveness 

  • Empathy Ability

  • Persuasion Skills 

  • Time Management and Flexibility 

  • Closing Ability

APPENDIX

Expert Level

100% - 80%

Advance Level

79% - 60%

Basic Level

Below 59%

PRODUCE

ON CALL ETHNIC
80%
PROBLEM SOLVING
80%
bilingual (MANDARIN ENG)
100%

SOFTWARE

Hubspot CRM
70%
Grammarly
100%

VIRTUAL ASSISTANT

  • Flexible Administrative Skills

  • Data Entry and Product Listing

  • Advertising. Sales and Marketing

  • Internet Research

  • Article writing and web management

  • Expertise in Google/ Microsoft Suite Product. 

APPENDIX

Expert Level

100% - 80%

Advance Level

79% - 60%

Basic Level

Below 59%

PRODUCE

Reporting
80%
Data Entry
100%
Research Onlne
80%
Presentation Slide
80%
Time Table Scheduling
80%
Monitor & Reply
80%

SOFTWARE

Microsoft 365 Suite
70%
Google Suite
80%
Hubspot CRM
70%
Grammarly
100%

SOCIAL MEDIA

  • Copywriting and Content Marketing

  • Design (Basic Graphics)

  • Public Speaking (Confidence in front of an audience)

  • Customer Service/Community Management

  • Behavioral Psychology

  • Marketing Analytics

  • Social Media Budget Management

  • Project Management and Strategy Planning

APPENDIX

Expert Level

100% - 80%

Advance Level

79% - 60%

Basic Level

Below 59%

PRODUCE

Marketing Report
80%
COPYWRITING
80%
bilingual (MANDARIN ENG)
100%
CUSTOMER CARE
100%
ONSITE PRESENTATION
80%
SCHEDULE POSTING
80%

SOFTWARE

Canva
60%
Adobe Illustrator
70%
Paint.net
90%
Video Scribe
70%
Facebook Business
90%

Education Level

1981 Born

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Born on July, 25, 1981
Kuala Lumpur. Malaysia.

1988 - 1993


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SRJK (C) Confucian
Kuala Lumpur
UPSR
Result: Pass

1994 - 1999


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Chung Hua High School
Seremban
SPM & UEC
Result: Pass

2001- 2002


ucso33.png
Sedaya International College
Kuala Lumpur
Diploma
Diploma in Computing for Business
Result: Pass

2002 - 2003


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University College Sedaya International (UCSI)
Kuala Lumpur
Degree
Course Name: Degree in Computing for Business
Result: Pass
END

Working Experience

2003 - 2004

tc1
Tancorp (M) Sdn Bhd, Kuala Lumpur
License property auctioneer
Position: General Clerk

Role
  • To generate legal document for auction procedure
  • To generate artwork for advertisement purpose
  • To support public enquirer about auction procedure

2004 - 2006


tcmotor
Edaran Tan Chong Motor Sdn Bhd
Pandan Indah Branch
Position: Sales Advisor

The franchise holder and exclusive distributor of Nissan passenger and light commercial vehicles
 
Work Description
  • To attend customers
  • Required to establish sales networking
  • To provide advice to customers after sales services
  • Achieve branch sales and CSI target
  • Target rely on Sales Performance
  • Result oriented

2006 - 2010


tc1
Tancorp (M) Sdn Bhd, KL
License property auctioneer
Role: Personal Assistant

Role
  • To liaise with Bank/Court and lawyer to ensure my team received complete document to proceed
  • Managing the team to ensure each and every document are adhere with the timeline of the auction process、
  • Advise Real Estate Agent and Public about auctions

JUNE 2010 - MARCH 2011


msme
Empire Publishing Sdn Bhd, PJ
Sales Account Executive
Malaysia SME Newspaper. Business newspaper which cater for SME. Published bi-weekly

 

 

Role
  • To do cold call
  • Meeting potential client
  • To persuade client to advertise their service/product with SME newspaper
  • Maintain good relationship with client for continued business

 

2011 - 2018


imec2
IMEC Network Sdn Bhd, Kuala Lumpur
Media Planner
Online Advertising Media Agency, I involve in the Social Conversation Team. We helps clients to create share of voice  into social media.

 

 

Role
  • To do research and generate insight in Social Media
  • To do planing and strategist conversation in the forum and social media 
  • To brief the team, working closely with team to ensure the right message are shared correctly
  • Be prepare to step in for any potential crises during the conversation
  • To produce report for management

Since 2018


cga_01
Caregiver Asia (M) Sdn Bhd, KL
Operation Manager
CaregiverMalaysia creating an affordable health care services for the community. Through award winning online platform plus engaging more freelance caregiver for healthcare services.

Note: This is a new investment project by the same stakeholder of my previous company.

 

ROLE
  • To supervise the call center team.
  • Role for the Call Centre Team
  • To engaged Caregiver to be register in our website ;
  • To understand the needs from Careseeker and match the Caregiver with the rightful service.
  • To monitoring existing processes and analyzing their effectiveness; and creating strategies to improve productivity and efficiency
  • Working closely with University/College. to reach out our platform to student. Especially nursing, physiotherapy etc..
  • To produce report for management
END